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EnglishJapaneseChineseGermanFrenchArabicDutchDigital tips that flow to staff through your existing payroll
Tips collected digitally settle to your property's own Stripe account in standard 1-2 business days, then reach each named employee through your existing payroll process. Every gratuity is attributed, recorded, and exportable, so there is no cash to handle and one clean, auditable trail from the guest's phone to the employee's paycheck.
When a guest tips, the payment settles to your property's own Stripe account on a standard 1-2 business-day schedule, attributed to the named employee who earned it. You then pay those amounts to staff through the payroll process you already run - no cash to count, no jar to split, and no reconstructing who got what. The digital record and the payroll record line up, so tax and compliance stay straightforward.
See how it works step by step
Guests pay by card, Apple Pay, or Google Pay in the browser, and the tip is attributed to the named employee who earned it.
Payments settle to the property's own Stripe account on Stripe's standard 1-2 business-day payout schedule, with full per-tip detail.
The property distributes the attributed amounts to each named employee through its existing payroll run, with clean, exportable reporting.
Attributed amounts flow to each named employee via your existing payroll run.
Accurate records of who earned what and when make tax and compliance straightforward.
Each employee sees per-tip detail that reconciles against payroll take-home.
Every tip maps to the person who earned it, from collection through payout.
Funds settle to the property's own Stripe account in standard 1-2 business days.
Guests pay digitally, so there is nothing to count, secure, or split at the desk.
Digital collection by card and wallet, per-staff attribution, individual and pooled tipping, staff dashboards, gratuity analytics, and exportable reporting are all live today. Tips settle to the property's own Stripe account on Stripe's standard 1-2 business-day schedule and are paid to staff through payroll.
On our roadmap: Something the industry hasn't seen yet. Digital tipping that gets as close to the feel of paper tipping as possible. Talk to us about what's coming.
Payroll integration is one part of digital tipping for hotels. Dig into the related pieces, or see the product and book a demo.
With NexGen, the entire InterContinental Miami experience is at your fingertips! Simply scan the QR code to access everything from menus and in-room dining to valet requests—all in five languages. The ultimate convenience, right in the palm of our guest hands.
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Gina Genna
Director of Marketing
InterContinental Miami Hotel
From enhanced staff coordination to smoother guest communication, the impact has been massive – one of our biggest operational wins of 2023 boosting efficiency, improving guest satisfaction, and driving real results. We're excited to carry this success into 2024 and beyond.
Jeremy Zuber
Resort Manager
Round Hill Hotel & Villas
We are able to promote and sell our yoga and meditation classes and our drive-in movies without spamming them with text. NexGen Guest has helped us inform the guest pre-arrival and inform and promote all activities on property
Natasha Matekha
Sales & Marketing
Hollywood Roosevelt
We are not taking full advantage of that, but we do have a link in the compendium for our Mercantile shop and Guests click shop now. The data shows that it definitely drives revenue in our e-commerce store via the compendium
Jennifer De Vito
Marketing & Communications
Post Ranch Inn, Big Sur
NexGen Guest collects tips digitally, settles them to your property's own Stripe account in standard 1-2 business days, and pays staff through the payroll process you already run, with named attribution, individual and pooled tipping, staff dashboards, and gratuity analytics, proven in enterprise resort deployments and built for multi-property operations.
A guest tips digitally by card, Apple Pay, or Google Pay, and the funds settle to the property's own Stripe account within standard 1-2 business days. Each tip is attributed to the named employee who earned it, so the property pays those amounts to staff through its existing payroll process. The result is one auditable trail: digital collection, Stripe settlement, then payroll distribution.
Tips settle to the property's own Stripe account on Stripe's standard payout schedule, which is 1-2 business days. From there the property distributes the attributed amounts to each employee through its normal payroll run, so staff are paid the right way with full records rather than through cash handed out at the desk.
Yes. Because every tip is captured digitally and attributed to a named employee, you get accurate, exportable records of who earned what and when. Paying those tips through payroll means gratuities are documented alongside wages, which keeps tax reporting and compliance straightforward and removes the guesswork that comes with untracked cash.
Yes. A guest can tip an individual employee or contribute to a shared pool, and both paths produce clean records. Pooled tips are distributed across an eligible team evenly or by configured percentage, and the resulting per-employee amounts feed the same payroll process, so allocation stays fair and every payout is documented.
It does. Guests pay digitally, funds settle to the property's Stripe account, and staff are paid through payroll, so there is no cash to collect, count, secure, or split at the desk. Removing cash from the process reduces disputes and shrinkage while giving every employee a transparent record of their tips.
Each employee gets a personal dashboard showing today's, this week's, and this month's earnings, with per-tip detail. That per-tip attribution matches what flows through payroll, so staff can reconcile their take-home pay against what they see in the dashboard and operators can track gratuity volume and trends across the property.
See how NexGen Guest moves digital tips to staff through payroll, with clean records and no cash to handle.
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