Easy & Efficient Mobile Check-In for Hotel Guests

Seamless Contactless Check-In That Transforms the Guest Experience

Mobile check-in offers a fast, secure, contactless experience—Guests can complete their mobile hotel check-in via smartphone or tablet with no app needed, making stays smoother and easier.

Pre-Arrival Mobile Text Notifications

Pre-Arrival Mobile
Text Notifications

Hotels with mobile check-in can send texts pre-arrival, prompting check-in and offering upsells like upgrades, early access, and premium perks to boost guest experience.

Key Benefits of Mobile Check-In Solutions

Allow guests to check in to your hotel using their smartphones or other mobile devices,
without needing to visit the front desk

Mobile check-in prompts are sent via text messages, driving higher engagement and creating better
opportunities for per-arrival upselling

Mobile check-in prompts are sent via text messages, driving higher engagement and creating better opportunities for pre-arrival upselling

No Lines, No Wait

No Lines, No Wait

Guests can skip the front desk and check in at their own pace with contactless mobile check-in solutions for hotels. This saves time, reduces stress, and improves the overall guest experience—especially valuable for travelers on tight schedules.

Time-Saving and Convenient

Improved Guest Experience

A mobile check-in solution ensures your guests spend less time in lines and more time relaxing, attending events, or focusing on what brought them to your hotel in the first place.

No Lines, No Wait

Secure and Streamlined Payments

Secure and Streamlined Payments

Our mobile check-in software automatically links guests’ credit cards to their profiles for seamless billing and incidentals management. The system reduces fraud by matching card details with official ID, adding an extra layer of payment security.

Our mobile check-in software automatically links guests’ credit cards to their profiles for seamless billing and incidentals management. The system reduces fraud by matching card details with official ID, adding an extra layer of payment security.

Secure and Streamlined Payments
Digital Key Integration

Digital Key Integration

We seamlessly integrate with nearly all digital key platforms

Our platform integrates with most digital key systems and is 100% API-friendly. This means your hotel can enhance its contactless check-in platform with digital keys—allowing guests to go straight to their rooms after mobile hotel check-in.

Digital Key Integration

Our platform integrates with most digital key systems and is 100% API-friendly. This means your hotel can enhance its contactless check-in platform with digital keys—allowing guests to go straight to their rooms after mobile hotel check-in.

Why Hotels Are Going Mobile?

Overall, mobile check-in adds convenience, flexibility, and personalization to a guest’s experience,
making their stay smoother and more enjoyable.

Overall, mobile check-in adds convenience, flexibility, and personalization to a guest’s experience, making their stay smoother and more enjoyable.

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Digital Registration Cards

Easy access to registration forms saves paper and simplifies record-keeping.

Eco-Friendly

Eco-Friendly

Reduce printed materials and support your hotel’s sustainability efforts.

Happy Guest

Guest Flexibility & Control

Guests choose check-in times, room preferences, and even upgrade rooms—right from their phone.

Errors notification

Fewer Errors

Say goodbye to incorrect data entries or room assignments with automated mobile check-in solutions.

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Maximize Guest Upselling Like Never Before

Before arriving, guests can opt for room upgrades, welcome packages, or other amenities. These personalized pre-arrival offers improve satisfaction and increase revenue—making mobile check-in a win-win for both hotels and guests.

Start offering a smarter, faster, more modern experience with our leading-edge mobile check-in software for hotels. It’s the ultimate upgrade for hoteliers looking to streamline operations and elevate the guest journey with contactless check-in.

Start offering a smarter, faster, more modern experience with our leading-edge mobile check-in software for hotels. It’s the ultimate upgrade for hoteliers looking to streamline operations and elevate the guest journey with contactless check-in.

FAQs

What is NexGen Guest’s Mobile Check-In, and how does it work?
NexGen Guest’s Mobile Check-In is a contactless solution that allows hotel guests to complete their check-in process entirely from their personal devices, without the need to download an app. Before arrival, guests receive an email or text message containing a secure link to begin the check-in process. They can fill out digital registration forms, select room preferences, and even upgrade their rooms directly from their mobile devices. Upon arrival at the hotel, guests simply collect their room keys and proceed to their rooms, streamlining the check-in experience.
Do guests need to download an app to use Mobile Check-In?
No, guests do not need to download any additional applications. The entire Mobile Check-In process is web-based and can be accessed through a secure link sent via email or text message. This approach ensures a seamless and user-friendly experience without the need for app installations.
What are the benefits of using Mobile Check-In for guests and hotels?
For guests, Mobile Check-In offers convenience, flexibility, and personalization. They can choose their check-in time, select room preferences, and even request upgrades, all from their mobile devices. For hotels, this system reduces front desk congestion, minimizes operational costs, and enhances guest satisfaction by providing a streamlined and efficient check-in process.
Is Mobile Check-In compatible with digital key systems?
Yes, NexGen Guest’s platform is designed to be fully API-friendly, allowing seamless integration with various digital key platforms. This integration enables hotels to provide guests with digital room keys, further enhancing the contactless experience and guest convenience.
How secure is the Mobile Check-In process?
Security is a top priority for NexGen Guest. The Mobile Check-In system employs encryption and other security measures to protect customer data and ensure secure transactions. Additionally, the platform is compliant with data protection regulations, providing guests with peace of mind regarding their personal information.